How to reset your Mama Money PIN and report fraud
Your PIN is your secret, never write it down or share it with anyone. Never use your date of birth as your PIN! Choose 4 numbers only you will know.
If you suspect that someone is in possession of your PIN, report the incident immediately by sending a WhatsApp message to our customer care on 066 104 1097. You can also call Mama on 021 202 5420 for any help.
How to reset your Mama Money PIN:
- Dial *134*542# and select the option to “Reset App PIN”.
- Your new PIN will then be automatically sent to you.
- You can change your PIN in the Mama Money App by selecting “Security” settings.
How to report fraud:
To report any fraudulent activity please email stopfraud@mamamoney.co.za or contact the customer care team.
You can also WhatsApp Mama’s customer care team on 066 104 1097 or call us on 021 202 5420 for any help.
You can also contact Mama online via Facebook, Instagram, Twitter or LinkedIn.